Häufig gestellte Fragen (FAQ)
Willkommen in unserem FAQ-Bereich! Hier findest du Antworten auf einige der häufigsten Fragen rund um unsere Produkte, Bestellprozesse und Dienstleistungen. Wir haben diese Informationen sorgfältig zusammengestellt, um dir zu helfen, schnell und einfach Antworten auf deine Fragen zu erhalten. Ob du mehr über die Spezifikationen unserer Vitrinen erfahren möchtest, Hilfe bei der Auswahl des richtigen Modells benötigst oder Details zu Versand und Zahlung suchst – hier bist du richtig! Solltest du weitere Fragen haben, die hier nicht beantwortet werden, zögere nicht, uns direkt zu kontaktieren. Wir sind hier, um dir zu helfen und sicherzustellen, dass dein Einkaufserlebnis so angenehm und einfach wie möglich ist.
Our Train-Safe display cases for model trains offer optimal protection against dust and UV radiation. Made from high-quality plexiglass, these display cases provide an optimal view of your models. Train-Safe Basic comes with integrated track grooves, and Train-Safe Vision even includes its own track system, which not only ensures a secure stand for your model trains but also allows for direct drivability from your track layout.
All Train-Safe products are Made in Germany and are an investment for a lifetime.
We take great pride in producing our 3-meter-long covers straight and without any warping. Even after gluing them to the base, the display cases retain their straightness. However, physics unfortunately interferes with this straightness.
Firstly, there is the load from vehicles and the tube's own weight, though this is a minor factor, which slightly deforms the tubes. This is noticeable only in very long tubes and can be almost disregarded.
The situation is somewhat more extreme with the Vision tubes, where thermal expansion comes into play 😉.
Plexiglass tends to expand with temperature and humidity. The brass, technically glued track in the base, reliably prevents length increase at the bottom. This causes the tube to deform upward in the middle or appear to sag at the ends. This can vary in degree, but it will never fully return to its original shape. However, this process is finite.
This effect is most pronounced in our smallest track gauge (Z) and is hardly noticeable in gauge G.
This deformation does not affect the function of the tubes, and the tube length always remains in its original state. Therefore, bridge solutions where a tube is mounted over two adapters are functionally not impaired.
With Train-Safe Pure, you have a clear base and the option to place your own tracks inside the display case. You can inspect your model train from all sides and always have a clear view of your model.
The Train-Safe Basic is equipped with track grooves, allowing you to slide your models directly from the track layout into the display case. You don't have to uncouple your train and can securely hang it on the wall without risk of derailment.
The Train-Safe Vision features an integrated track system, enabling you to drive your model train directly into the display case. Using the track adapter, you can easily connect the display case to your model train layout and route the power into the display case. This way, you don't need to uncouple the train or manually push it into the display case.
The Display Basic is equipped with track grooves, ensuring that your model locomotive has a secure stand in the presentation display.
The Function Displays are equipped with special roller sets, allowing you to observe your locomotive in stationary running operation. They are easily connected to your digital station, enabling you to even turn on the light or sound module.
The Travel and Travelite storage boxes differ in their usability for model trains. Train-Safe Travelite is equipped with track grooves, allowing you to slide your model trains into the storage and transport box.
In contrast, Train-Safe Travel has an integrated track system, enabling you to drive your model trains directly into the box for storage or transport.
Yes, our Train-Safe Vision system already includes an integrated track system. You only need our track adapter, which can be directly connected to your layout, and then the train unit drives directly onto your layout.
No more need for re-railing, coupling, or even handling your models.
Many of our items are available directly from stock and are therefore shipped the next business day. Some product lines, such as Sky-Track or Train-Safe Roll, are produced in-house, so it takes about 1 week for these items to be shipped.
You can see the exact delivery time for each item in your shopping cart. In the summary, you will also see the delivery time for your entire order.
If your desired length is not selectable, we can also offer any length between the shortest available and a maximum of 3 meters. Just contact us for assistance.
We are also happy to support you with the planning and assembly of your display cases, brackets, and the necessary accessories.